✨20% off all products-scoop your mystery now 🎁! Orders shipped within 72 hours, delivered in 7-14 business days 🎀， thank you for your understanding and Support 💖🌈
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Frequently asked questions
Why didn't l receive the automatic emailafter placing my order?
When registering an account or placing an order, please carefully check and confirm that your maladdress correct has no spelling errors and that your mailbox is not full. Also, please check if our email was mistakenly filtered into your spam folder. If you have verified all of the above and still haven't received the email, please contact us in WhatsApp 8613488765878
When will my packing video be posted on TikTok?
If you purchased a packing video, it is usually posted 3-5 days after your order. As creating the video takes time, it will be posted after your package has been shipped. Thank you for your
understanding and patience!
How long does shipping take?
Most of our packages are delivered within 7-14 days, with the majority arriving around 10 days. Shipping is faster to regions with convenient international transport, and may take longer for remote or less accessible areas
How can l track my order?
When you order is shipped our website will automatically send you an email with you tracking number and a link to track you package you can find more details and instructions at rerediyshop.com/orders-tracking.
! For your safety, please make sure emails are really from us before clicking any links, and avoid clicking links from unknown sources.!
How do l correctly submit a wish list, and how will wishes be fulfilled?
Simply leave your wish list in the order notes during checkout. Tells your favorite colors, themes, or item types e.g. “squishy toys," "cute hair clips "get pens”. We can’t promise every item will match your list, but we'll do our very best to make your surprise as close to your dream as possible.
What should l do if my payment fails?
Double-check card details and billing info.Contact your bank to ensure no blocks or restrictions.
Try another payment method.
Still stuck? Reach out to us via the Contact Us page and we'll help you complete your order.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
What's included in a Mystery Surprise Scoop?
Each scoop includes 20+ adorable items, from squishy toys and plushies to stationery and accessories tailored to your chosen color theme
can l share my unboxing online?
Yes! We love seeing your reactions, share your unboxing on TikTok and tag @Wishing Elf for a chance to be featured on our page.
Do you offer bulk or wholesale orders?
We do! If you'd like to order large quantities for events, giveaways, or resale, contact us via our Contact Us page for pricing.